joec.pwTECHNICAL TOOLS & SERVICES
TECHNICAL SERVICES / EXONIA SOLUTIONS LLC

Technical support with defined scope.

Website, Linux, deployment, and monitoring services for small businesses. Review starting prices and exclusions before requesting a written scope.

Remote-firstTampa Bay areaBusiness-hours delivery
FIXED-SCOPE SERVICES

One-time diagnostics and repair.

Published amounts are starting prices. Each request is assessed before work, with any additional costs disclosed in the proposed scope.

WEBSITE RESCUE

Website & DNS repair

$129 starting price

For common SSL, DNS, redirect, cPanel, and WordPress errors.

  • Initial review of one website/domain issue
  • Up to 60 minutes of approved diagnosis or simple repair
  • Written summary and next steps

Complex recovery, content work, licenses, malware remediation and extended labor are quoted separately.

Request website help ↗
MONITORING LAUNCH

Uptime & alert setup

$199 starting price

Visibility for a small website or application without an enterprise platform.

  • Configure up to 3 public service checks
  • Email notification routing and test alert
  • Simple runbook and owner handoff

Monitoring detects issues; it does not itself repair outages or provide 24/7 incident response.

Set up monitoring ↗
MONTHLY SUPPORT

Ongoing maintenance options.

Recurring plans define included checks, reporting, support hours, and exclusions.

MONITOR

Endpoint Watch

$49 / month, per site
  • Up to 3 public endpoints
  • Automated availability alerts
  • Monthly uptime summary
  • Business-hours alert review

No remediation, backup storage, emergency response, or uptime guarantee included.

Ask about Endpoint Watch
OPERATIONS CARE

Server Essentials

$199 / month, per host
  • Up to 5 agreed health checks
  • Patch planning / monthly review
  • Resource and availability summary
  • Up to 60 minutes scheduled assistance

Subject to onboarding assessment. Excludes managed security response, after-hours support, hosting and disaster recovery guarantees.

Ask about Server Essentials
IMPORTANT SERVICE DETAILS

Know what to expect.

Is the listed price guaranteed?

No. Pricing is an introductory starting point. A written scope and price are provided before work starts. Unusual access restrictions, licensing costs, unsupported software, and complex failures require a custom quote.

Do monthly plans include 24/7 support?

No. Automated checks may run around the clock, but human review and remediation take place during agreed business hours. Service hours, response targets, and escalation routes are documented in the agreement.

How is client access handled?

Use scoped, revocable access wherever possible and MFA for administrative accounts. Do not submit credentials in website forms. Any remote access or changes require authorization.

Do I need a paid diagnostic?

Sometimes. If the cause is unknown or risk is elevated, a scoped paid diagnostic is safer than promising an arbitrary fix. The diagnostic and any follow-on work are separately approved.

READY TO DISCUSS A PROJECT?

Request a scope and estimate.

Describe the issue, relevant systems, and desired outcome. We'll review the request and discuss appropriate next steps.

Request a technical quote ↗